We are the VOOPOO official online store, and all products on shop.voopoo.com are 100% original with high quality. Credit card such as VISA, Master Card, AMEX, dinner club etc., as well as other available payments are performed under an encrypted network and a secure method of transmission provided by our partner USEEPAY, which is awarded the highest security certification of PCI-DSS Level-1 in the international card payment industry, as well as the Hong Kong MSO license and the US MSB financial license. All personal information will be strictly confidential.
If you encounter the payment issue, please ask us for an alternative payment method.
We're seeking close cooperation with more payment companies to meet the needs of different currencies and different regions. Presumably, we will support BNPL(Buy Now, Pay Later), COD(Cash On Delivery), Bitcoin payment and more localized payment options in the long term.
Warm note: Any question or problems, please don't make chargeback, just contact our support team at service@voopoo.com to get more information or refund. Please do not worry. We'll reply to you in 24 hours during workingdays and 100% stand by your side.
If you have not seen a reply from us within one business day, please check your junk/spam folder. Once you find the email be sure to add service@voopoo.com as a safe sender to prevent future delivery issues.